How Avaya helps enable intelligent experiences for customers & employees

Enabling Intelligent Experiences for Customers and Employees

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The right technology, implemented in the right way, can create intelligent experiences for customers and employees—while driving measurable increases in revenue and decreases in operational costs.

Avaya’s approach to enabling intelligent experiences for customers and employees is built on 3 key concepts:

  • Channel independence facilitates natural connections
  • Enterprises serve customers, not “just” contact centers
  • Real-time insight, not data, drives right actions

Learn more about their approach in this white paper.

Vendor:
Avaya
Posted:
Sep 7, 2021
Published:
Oct 7, 2020
Format:
PDF
Type:
White Paper
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