The ever-changing role of a modern contact center

The Essential Role of a Modern Contact Center

Cover

The coronavirus pandemic has had lasting effects on the contact center. It’s motivated many vendors to shift focus and consider new areas of innovation.

Explore Avaya’s take on how the contact center has—and will continue to—change as a result of digitization and business uncertainty in this blog post.

Vendor:
Avaya
Posted:
30 Sep 2020
Published:
30 Sep 2020
Format:
HTML
Type:
Resource
Language:
English
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