5 essential features for the contact center of the future

Contact Center of the Future

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As the white-hot core of customer experience, the contact center needs to fundamentally evolve for organizations to remain competitive in an increasingly digital world.

But what kind of changes are we talking about? What does this “new contact center” look like?

Read this blog post to explore the 5 essential features for the contact center of the future.

Vendor:
Avaya
Posted:
24 Sep 2020
Published:
24 Sep 2020
Format:
HTML
Type:
Resource
Language:
English
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