An analyst report on the state of intelligent contact centers
The Aragon Research Globe for Intelligent Contact Centers, 2020
The contact center market is one that is in flux thanks to high demand for cloud contact centers in enterprises both large and small.
In addition, AI powered contact centers and omnichannel models are becoming significantly more popular.
Access the Globe for Intelligent Contact Centers, 2020 to evaluate the performance of 15 major provides in this market for yourself.