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While the holiday season is a happy time for businesses and consumers alike, it can be stressful when customer service inquiries are spiking by almost 120%, like they did in 2019.

Read this white paper to learn how using omnichannel support can help you handle increased inquiries during the holiday season, how to provide customers with the self-service they need, and how AI can be used to solve pervasive CX problems.

Vendor:

Kustomer

Posted:

Feb 8, 2021

Published:

Sep 18, 2020

Format:

PDF

Type:

White Paper