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For large organizations with information system departments looking to break free from their on-premise infrastructure and modernize their IT, a cloud-based platform is easy-to-adopt and mobile friendly.
When Wake Forrest University found themselves in this situation, they decided to implement Freshservice, Freshworks ITSM suite because of its intuitive interface, cost-effectiveness, and out of the box integration capabilities.
Access this case study to discover the benefits that Freshservice provided the university and learn about the future of Freshworks in its ecosystem.