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Traditional contact centres can become monoliths – expensive, difficult to configure and hard to integrate. In today’s dynamic marketplace you need to deliver a more responsive, omnichannel customer experience if you don’t want to be left behind. Fortunately, there’s now a way to transform Customer Experience by transforming your contact centre in line with your overall digital strategy.

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Vendor:

DXC

Posted:

Mar 15, 2021

Published:

Sep 10, 2020

Format:

HTML

Type:

Resource