Adaptive Customer Excellence

Adaptive Customer Excellence

Cover

Traditional contact centres can become monoliths – expensive, difficult to configure and hard to integrate. In today’s dynamic marketplace you need to deliver a more responsive, omnichannel customer experience if you don’t want to be left behind. Fortunately, there’s now a way to transform Customer Experience by transforming your contact centre in line with your overall digital strategy.

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Vendor:
DXC
Posted:
10 Sep 2020
Published:
10 Sep 2020
Format:
HTML
Type:
eBook
Language:
English

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