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The COVID-19 pandemic has exposed flaws in many businesses’ IT infrastructure; one of the most significant shortcomings businesses are facing right now is inadequate automation.
So why is it that so many businesses routinely overrate their automation maturity? And if this is a problem, what metrics and strategies can be used to surmount it?
Watch this Forrester and Digitate webinar to see what challenges businesses are facing thanks to this—and how to overcome them with automation and AI.