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How well do you know each of your website visitors? Do you use that information to personalize engagement with them?

If not, you could be missing out on key opportunities to build customer and brand loyalty.

In this interactive live presentation on 9/22/20 @ 2 PM EST, Genesys will demonstrate how to build predictive capabilities on a website and talk through:

  • Why Predictive (vs. Proactive) Chat matters
  • Building and using predictive engagement on a website
  • Integration with Salesforce and other CRM systems of your choice

Sign up today to learn more.

Vendor:
Genesys
Premiered:
Sep 8, 2020
Format:
Multimedia
Type:
Webcast

This resource is no longer available.