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How well do you know each of your website visitors? Do you use that information to personalize engagement with them?
If not, you could be missing out on key opportunities to build customer and brand loyalty.
In this interactive live presentation on 9/22/20 @ 2 PM EST, Genesys will demonstrate how to build predictive capabilities on a website and talk through:
- Why Predictive (vs. Proactive) Chat matters
- Building and using predictive engagement on a website
- Integration with Salesforce and other CRM systems of your choice
Sign up today to learn more.