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Self-Service Maturity Model: Gaining a Competitive Advantage from Self-Service

Cover

Intelligent virtual agents (IVAs) are an increasingly popular—and effective—approach to delivering personalized customer experiences across all channels.

The AI-enabled self-service technology uses natural language processing and machine learning to provide reliable, consistent service.

Learn more about using IVAs as part of your self-service strategy and how you can get started in this white paper.

Vendor:
Inference Solutions
Posted:
02 Sep 2020
Published:
02 Sep 2020
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.