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The convenience of online and on-demand shopping is fueling e-commerce growth, with total sales expected to reach $4 trillion by late 2020.
Logistics companies must be able to deliver on a different set of expectations, including the ability to empower consumers with a parcel delivery service that allows them to determine the details of how, when, and where their deliveries will occur.
Download this guide to see how using digital communications tools like WhatsApp, Facebook Messenger and other solutions can help you optimize delivery services and improve customer experiences.