Accurate language screening: The surprising value for your contact center
The Surprising Value of Accurate Language Screening
When it comes to hiring for your contact center, the negative impacts of not screening candidates’ language ability far outweighs the cost of the technology solutions that make it easy to do.
Download this white paper to see how improving your language screening process can help you:
- Save time and money on training and recruiting
- Reduce agent turnover
- Improve customer experience