Accurate language screening: The surprising value for your contact center

The Surprising Value of Accurate Language Screening

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When it comes to hiring for your contact center, the negative impacts of not screening candidates’ language ability far outweighs the cost of the technology solutions that make it easy to do.

Download this white paper to see how improving your language screening process can help you:

  • Save time and money on training and recruiting
  • Reduce agent turnover
  • Improve customer experience
Vendor:
Emmersion Learning
Posted:
Feb 8, 2021
Published:
Aug 25, 2020
Format:
PDF
Type:
White Paper
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