ITSM automation beyond out-of-the-box
ITSM: Beyond out-of-the-box
ITSM has been the backbone of enterprise operations for years now. But as the world adjusts to the “new normal” during the pandemic, ITSM functions have taken on a new gravity—accompanied by a pressing need to increase service efficiency via automation.
Inside, learn about how ServiceNow’s ITSM Pro out-of-the-box platform, accompanied by IntegrationHub and Flow Designer tools, can give your IT service desk the means to transition from frond end automation to end-to-end automation via workflow triggering.