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Postmortems play a critical role in release engineering and DevOps operations, and can have a tremendous impact on SLAs. But too often, teams get hung up on the actions of the postmortem without being constructive.
Inside this blog post, sit down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix as he reveals his postmortem best practices, including:
- How to keep a postmortem blameless
- How to improve and encourage teamwork
- Ways to follow through on follow-ups
- And more