Prepare your contact center for remote customer service success

Remote Agent Playbook

Cover

Working remotely continues to grow in popularity, however organizations are struggling to find tools and resources to support a work-from-home agent support strategy for their employees.

However, with RingCentral, organizations can continue to work as a team to serve their customers even while they are working from home.

Access this e-book to learn what changes with remote support teams, what strategies you can implement now, and how to manage your teams across locations to service customers.

Vendor:
RingCentral
Posted:
Jul 27, 2021
Published:
Jul 31, 2020
Format:
PDF
Type:
eBook
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