Prepare your contact center for remote customer service success
Remote Agent Playbook
Working remotely continues to grow in popularity, however organizations are struggling to find tools and resources to support a work-from-home agent support strategy for their employees.
However, with RingCentral, organizations can continue to work as a team to serve their customers even while they are working from home.
Access this e-book to learn what changes with remote support teams, what strategies you can implement now, and how to manage your teams across locations to service customers.