From CX to pandemic readiness: How self-service BI helped TTCU

Boosting Customer Engagement Through Self-Service Cloud BI

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When the COVID-19 pandemic started to truly impact the way Americans lived in mid-March, Texas Tech Credit Union (TTCU) was able to lean on their BI tools to help them understand how the rapidly changing world would impact their business.

Thanks to the wealth of data TTCU had on hand, and a robust BI and data integration infrastructure they had built alongside their data, they were able to make data-driven decisions regarding everything from work from home initiatives to loan deferments.

Read on to learn how their self-service BI tool helped them stay afloat during these turbulent times.

Vendor:
Domo Technologies
Posted:
05 Aug 2020
Published:
05 Aug 2020
Format:
PDF
Type:
Case Study
Language:
English
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