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SAP Customer Experience (SAP CX), one of the market leaders in providing front office cloud services for ecommerce, sales and marketing, had been using a traditional APM solution for its virtual machine-based managed service, however it wasn’t built to manage web-scale, cloud-native architecture.

With an environment comprised of virtual machines, hosts, services, and thousands of tenants running on different cloud providers globally, SAP CX needed something that would provide complete observability into every aspect of its web-scale environment.

Read the following case study to learn how SAP CX achieved this full-stack observability across its on-premises and cloud infrastructure using Dynatrace.

Vendor:
Dynatrace
Posted:
Feb 8, 2021
Published:
Jul 30, 2020
Format:
HTML
Type:
Case Study

This resource is no longer available.