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Hong Kong-based TAL Apparel delivers an extensive array of products and services to learning fashion brands and retailers across the world. A key ingredient in TAL’s success strategy is leveraging technology to deliver innovation across information systems and processes.

Open this case study to learn how TAL Apparel utilized a holistic solution to automate everything from IT projects and applications to infrastructure, earning benefits including:

• Providing 26,000 employee access to automated IT services
• A 89% reduction in resolution times
• A 50% reduction in time to close incidents
• And more

Vendor:

ServiceNow

Posted:

Feb 8, 2021

Published:

Jul 24, 2020

Format:

PDF

Type:

Case Study