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Many contact centers rely on in-person attendance and collaboration in order to operate, but this is rapidly changing amid the increased adoption of virtual workspaces.

For one client, contact center provider, Intrado, replaced their entire physical call center with a cloud-based virtual one in just 19 hours. 

Learn about the transformation in this brief video.

Vendor:

Intrado

Premiered:

Jun 23, 2020

Format:

Multimedia

Type:

Webcast