Customer convenience: How CX leaders are creating loyal clients

The secret sauce helping CX leaders create loyal clients: Convenience

Cover

Today, customer convenience is key. In fact, companies that have formal programs to manage customer effort experience average annual increases in customer satisfaction rates that are 3.9 times higher than their peers.

Read this webinar recap to get expert insight from the Aberdeen Group on how to get started on your convenience strategy and foster more customer loyalty.

Vendor:
ServiceNow
Posted:
25 Jun 2020
Published:
24 Jun 2020
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English
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