How touchpoints are complicating the customer journey

Creating Consumer Impact in Retail

Cover

When customers engage with brands, they prioritize two things: Convenience and customization.

In response, leading retailers are providing consumers with targeted communication on the channels of their choice—at each stage of the customer journey. The growing number of touchpoints is complicating the customer journey.

In this white paper, learn about a flexible but one-to-one communication strategy can reduce complexity while delivering quality experiences.

This offer is sponsored by Twilio. You will receive "Creating Consumer Impact in Retail" and be providing consent for Twilio to contact you with content and updates about Twilio products as you build the future of communications. Twilio uses your information according to our privacy policy. You can update your preferences at any time from using the preference center link in Twilio emails.

Vendor:
Twilio
Posted:
18 Jun 2020
Published:
18 Jun 2020
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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