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Customer experience management (CXM) is the leading edge of marketing, sales, and branding today.
It goes beyond CRM, and focuses on what customers need now, and in the future, and delivers it in real time, across every channel.
Read this eBook for tips on orchestrating, measuring and mastering cross-channel customer interactions for true CXM.
- Vendor:
- Adobe
- Posted:
- Feb 8, 2021
- Published:
- Jun 8, 2020
- Format:
- Type:
- eBook
