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Under normal circumstances, communication and ticket resolution was as easy as swinging by someone’s desk or calling their extension line. Unfortunately, what was possible just a few weeks ago is no longer possible during the COVID-19 pandemic.

Like other arms of the business, IT incident response teams must adapt.

Inside this blog post, learn about an automated communication and incident response tool designed to provide urgent, real-time responses as if you were responding from a few desk clusters away.

Vendor:

PagerDuty

Posted:

Feb 8, 2021

Published:

Jun 4, 2020

Format:

HTML

Type:

Resource