Deliver an outstanding CX with improved service design

Why Service Design is the Key to Delivering Outstanding Customer Experiences

Cover

It is widely-acknowledged in today’s business world that good customer experiences are vital to business success.

Yet, even though many brands and public service organizations alike have made CX a top strategic priority, very few have been able to succeed in providing quality customer experiences. Why? Some experts say it’s because of a lack of adequate service design.

Learn about the key role service design plays in delivering outstanding customer experiences, and how to get started in this white paper.

Vendor:
Intrado
Posted:
Aug 19, 2021
Published:
Jun 4, 2020
Format:
PDF
Type:
White Paper
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