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Beyond the Engagement Layer: How FSIs are Refocusing on Customers

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Financial Services is transforming rapidly, triggering a first wave of digital transformation targeting front office and customer engagement. But automation alone isn’t enough to capture your targeted market share.

By connecting workflows across front, middle, and back offices on a single system of action, you can not only offer better customer and employee experiences, but help reduce cost, improve risk and compliance, and increase operational resilience as well.

Watch this webinar and learn:

  • What has defined middle/back office transformation for FSIs
  • Your expected business outcomes through an example customer use case
  • The system of action capabilities and benefits through a live demo
Vendor:
ServiceNow
Premiered:
May 28, 2020
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.