CX benchmarking report: Key trends driving customer service strategy

2020 Global Customer Experience Benchmarking Report

Cover

The world of customer experience is forever changing, so making sure you are leading with an effective CX strategy is becoming more imperative.

How can you ensure you’re doing that?

Find out in the 2020 NTT Customer Experience report, which outlines the key CX trends and how you can provide an effortless experience for today’s connected customer.  

Vendor:
NTT
Posted:
29 May 2020
Published:
29 May 2020
Format:
PDF
Length:
42 Page(s)
Type:
Research Content
Language:
English
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