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All communication in the IT department changes when an incident occurs. Your team needs to be able to communicate the cause and severity of an incident quickly so that you can find the root of the problem and correct it before the business is widely disrupted.

Open this white paper on the language of incident management to learn best practices for communicating within your department and across the business during the various stages of incident management.

Vendor:

Atlassian

Posted:

Feb 8, 2021

Published:

May 22, 2020

Format:

PDF

Type:

White Paper