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A Four-Phased Approach to Delivering Effective Customer Experience During a Crisis
Viral outbreaks, natural disasters and other unforeseen events can cause significant disruption to your business operations.
Depending on the type and extent of the crisis, you may be forced to shutter your physical locations and shift to a virtualized environment. But that doesn���t mean the relationship with your customers should suffer.
Download this white paper to explore Avtex���s 4-phased approach to delivering an effective customer experience during a crisis.