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Over the past few years, IT Service Management has steadily transformed into Enterprise Service Management, meaning that companies are looking to apply their process modeling skills to other business processes, including in areas such as HR, supplier management, technical services, field service, etc.
Finding the ESM vendor that will best meet your needs, however, is incredibly tricky, especially with the volume of vendors currently occupying the market.
Open this selection matrix to learn which vendor your peers currently prefer, looking at Micro Focus, ServiceNow, Matrix42, and more.
- Vendor:
- Matrix42
- Posted:
- Feb 8, 2021
- Published:
- May 26, 2020
- Format:
- Type:
- White Paper
