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Guiding your business through a crisis requires a strategic plan. Avtex suggests implementing a 4-phased approach, including:

  1. Contact center stabilization
  2. Business continuity expansion
  3. CX alignment
  4. Employee experience calibration

Read this blog post to explore the second step of their approach and how you can empower your employees to do their jobs remotely without sacrificing productivity, efficiency or employee satisfaction.

Vendor:
Avtex
Posted:
Feb 8, 2021
Published:
May 18, 2020
Format:
HTML
Type:
Resource

This resource is no longer available.