Tips for selling your Senior Leadership Team on a CX investment

Avoiding Poor Customer Experiences: Selling Your SLT on a CX Strategy

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When it comes to upgrades in Customer Experience strategy, oversight and delivery, convincing the relevant Senior Leadership Team (SLT) members that an investment is necessary can be challenging.

The effort is worth it, though, as improved CX can lead to stronger customer relationships and improved brand reputation – not to mention increased revenue.

Read this blog post for expert tips on how to sell your SLT on a CX strategy.

Vendor:
Avtex
Posted:
15 May 2020
Published:
15 May 2020
Format:
HTML
Type:
Resource
Language:
English
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