Check out these 10 hot-button CX topics

10 Hot-Button CX Topics to Evolve the Customer Engagement Strategy

Cover

Siloes, differing objectives, and complex transactions are just a few of the things that detract from an easy, positive customer experience.

So how are companies dealing with the changing challenges of providing customer experience?

Contact center improvement, contextual insight, and chatbot developments are just a few ways companies are seeking to stay on the cutting edge.

Check out the top 10 hot-button CX topics and learn how the industry is dealing with them.

Vendor:
Genesys
Posted:
18 May 2020
Published:
18 May 2020
Format:
PDF
Type:
White Paper
Language:
English
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