Expert tips for FSIs planning their CX strategy

Digital Transformation 2.0 for FSI: Plan your CX Strategy for 2020 and Beyond

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For today’s FSI companies, providing great customer experiences is just as important as the services you offer, or the transactions you process.

With that in mind, how do you take the next step to digital transformation and plan for 2020 and beyond?

Find out in this this webinar, which delves into how to:

  • Move from transactions to highly engaging experiences
  • Execute an AI or machine learning strategy
  • Balance risk and outcome when implementing new technology
Vendor:
Genesys
Premiered:
May 14, 2020
Format:
Multimedia
Type:
Webcast
Language:
English
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