How Vodafone has adopted always-on customer engagement

Vodafone: Transforming to Always-On Customer Engagement

Cover

Companies like Vodafone have increasingly seen their consumer based expect cross-channel, personalized engagement.

While using Pega Marketing to help them achieve this integrated method of communication, Vodafone has seen a 7% increase in ARPU, 22% reduction in commissions, and a 12% increase in offer acceptance.

Check out this short blog post to learn more about how Pega has helped Vodafone achieve greater success.

Vendor:
Pegasystems
Posted:
13 May 2020
Published:
13 May 2020
Format:
HTML
Type:
Case Study
Language:
English
Already a Bitpipe member? Login here

Download this Case Study!