Managing retail banks through and post COVID-19
Managing through and post COVID-19: Digital imperative for banks to reduce Op-Ex and improve CX
It’s hard to predict how the pandemic will affect businesses—especially those in the financial sector, like retail banks.
Recently, Fractal analyzed 4 trends—that have occurred as a result of COVID-19—and the potential impacts they could have on banks.
Download the article to explore their analysis, and get tips on managing through and post the pandemic.