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Modern collaboration tools are revolutionizing how companies communicate and changing the face of customer service—especially in the contact center—where siloed processes can substantially affect the CX.
This new approach is called the Collaborative Contact Center, and it can offer benefits like significant cost savings, faster problem resolution and deeper customer relationships.
Download this eBook to learn more and see how you can get started upgrading your contact center today.
- Vendor:
- RingCentral
- Posted:
- Nov 18, 2021
- Published:
- Jun 15, 2020
- Format:
- Type:
- eBook
