The collaborative contact center: Your how-to guide

The Collaborative Contact Center

Cover

Modern collaboration tools are revolutionizing how companies communicate and changing the face of customer service—especially in the contact center—where siloed processes can substantially affect the CX.

This new approach is called the Collaborative Contact Center, and it can offer benefits like significant cost savings, faster problem resolution and deeper customer relationships.

Download this eBook to learn more and see how you can get started upgrading your contact center today.

Vendor:
RingCentral
Posted:
15 Jun 2020
Published:
15 Jun 2020
Format:
PDF
Length:
10 Page(s)
Type:
eBook
Language:
English
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