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Although emphasizing the customer experience has been a successful business strategy for centuries, the 21st century customer is more demanding than ever.

Rapidly changing communication channels, customer engagement expectations, and competition among brands have led to a customer experience expectation in flux. Download this white paper to learn how to navigate this difficult field, while increasing customer retention, satisfaction, and ultimately your own bottom line.

Vendor:

Progress Software Corporation Sitefinity

Posted:

Mar 15, 2021

Published:

Apr 30, 2020

Format:

PDF

Type:

White Paper