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In October 2017, Hurricane Harvey left a path of flooding and destruction in Texas. To help people get back on their feet, NICE inContact set up a large contact center in 72 hours for 2500 agents.

Watch this brief video to learn how their solution, CXone, enabled quick and successful setup amid an emergency.

Vendor:
NICE CXone
Premiered:
Apr 16, 2020
Format:
Multimedia
Type:
Webcast

This resource is no longer available.