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Adopting a new call center platform can be a resource intensive process, which means that an enterprise should be truly informed on the costs, benefits, and requirements of their new system.

Using reports like Forrester’s Total Economic Impact can help companies make informed decisions about their enterprise tools.

Download a copy here to explore an evaluation of RingCentral Contact Center, including a 615% ROI figure.

Vendor:

RingCentral

Posted:

Dec 1, 2021

Published:

Apr 27, 2020

Format:

PDF

Type:

Analyst Report