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Employee & customer experience: 2 halves of the whole equation

Employee & customer experience: 2 halves of the whole equation

Employee Experience and Customer Experience: Two Halves of the Whole Equation

Customer experience and employee experience are blending more than ever, as enterprises focus on digitizing operations.

By understanding both customer and employee needs, companies can use insight-driven experience design (IXD) to influence customer engagement, employee engagement and other stakeholder engagement.

Download this report to explore the relationship between customer and employee experience, and what communication tools can help you support them both.

Vendor:: RingCentral
Posted:: Sep 22, 2021
Published:: Apr 23, 2020
Format:: PDF
Type:: White Paper

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