Cloud contact center software: Why now's the time to adopt it
Disruptive Customer Engagement
The shift to the cloud that is happening in the contact center software market is very similar to what has already happened in the customer relationship management (CRM) market.
With each passing year, just as in the CRM market, that proportion will rise as companies increasingly choose cloud over premises-based solutions for their upgrades and expansions.
Download this report to learn why so many organizations are adopting cloud contact center software and explore 4 RingCentral customer success stories.