The benefits of WebRTC for contact centers

Secure WebRTC for Contact Centers

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WebRTC (Web real-time communications) is a communications standard that enables real-time voice, video, and chat communications capabilities in web browsers without the need for plug-ins or other downloaded software components, and it’s changing the game for contact centers, in terms of:

  • Cost savings
  • Customer experience
  • Agent productivity
  • Ease of operations

Learn about AudioCodes’ WebRTC solution in this white paper, and how you can leverage it to experience these benefits and much more in your contact center.

Vendor:
AudioCodes
Posted:
07 Apr 2020
Published:
07 Apr 2020
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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