Intro to customer identity & access management (CIAM)
When people think about identity and access management (IAM), they typically think of tools and tactics to limit and/or control employee access to data or applications. However, equally important to employee IAM is customer IAM (CIAM).
While it’s easy to think that CIAM is a reconfiguration or add-on to employee IAM, it requires an entirely different – and dedicated – approach.
Interested in reading more about CIAM? Download this white paper to learn:
- The business drivers of CIAM
- Requirements for effective CIAM
- Why you should prioritize customer experience
- And more