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Leading financial companies know that a good customer experience is crucial to keeping customers happy and loyal, and that the best customer experiences don’t end when the customers walk out your doors.
Mortgage applications and wealth management, for example, are two financial processes that can be augmented with the right digital communications. Instead of waiting impatiently for financial updates, customers and advisors can now take a more active role than ever before using applications designed to keep them in the loop and involved.
Read on to see how digital communications and modern apps are being used to grow the customer experience to new heights.