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As you make the move to building your as-a-service offerings, you need to consider the impact it will have on your customers—both existing and prospective.
There are plenty of opportunities for you and your customers to improve overall service delivery, but it also presents a significant change in your business relationship.
This e-book reviews the critical steps in getting customers to buy into your new services, customer onboarding, and retention.
Read on to gain a 30-45-day playbook for onboarding new customers, tips for expanding your service portfolio, and guidance on evaluating your customer base and introducing existing customers to new services.
- Vendor:
- ConnectWise
- Posted:
- Feb 8, 2021
- Published:
- Dec 31, 2019
- Format:
- Type:
- eBook
