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The introduction of online financial services has revolutionized the way that finance and insurance organizations do business – and more importantly, has made financial tasks much more convenient for customers.
But today’s tech-savvy customers expect an on-demand digital experience that’s equally savvy, posing a unique challenge in an industry that’s known for strict regulations and high up-time requirements.
Jump into this eBook to learn how integrating a digital experience monitoring platform can give financial services organizations insight into their customer-facing services – and can identify weak spots before they lead to problems down the road.