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Adding Intelligence to Contact Centers

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Long gone are the days when a company had a single number for customers to call. So, how can you ensure your customers are routed to the correct place the first time around? Use intelligent interactive voice response (IVR).

Through intelligent IVR technology, a modern contact center can take incoming calls, listen, and evaluate responses automatically to direct callers to the best solution. Watch this webinar to learn about 8x8’s offering.

Vendor:
8x8, Inc.
Premiered:
Mar 2, 2020
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.