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There’s a foundational relationship between agent experience and good customer experience. The more a contact center can engage and motivate agents – the less attrition it will experience, which positively affects customers and the organization.

Download this webinar to find out how to boost agent experience maturity and create a better overall CX.

Vendor:

NICE CXone

Premiered:

Feb 24, 2020

Format:

Multimedia

Type:

Webcast