Amazon CX: How it became the e-commerce standard

How Amazon Customer Experience Became E-Commerce Standard

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Amazon made personalization, one-click shopping, quick shipping and easy returns de facto standards for all B2C and now, B2B businesses. Read this article to learn how the company did it, and what's next.

Vendor:
SearchAWS
Posted:
11 Feb 2020
Published:
11 Feb 2020
Format:
HTML
Type:
Resource
Language:
English
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